Frequently asked questions

Servus is an online wholesale marketplace for food and beverage. Suppliers list their products and set their wholesale prices; buyers discover and order from dozens of suppliers in one place, on one account, with one basket. It is built for foodservice – cafes, offices, stores and kitchens buying the things they sell and serve every week.

Apply for an account – you must have a valid resale certificate to buy on Servus. Once you’re approved, log on, place an order, and set up a recurring order if you’d like. Suppliers apply to sell, and we get in touch to set up your catalog and your storefront.

Servus is free for buyers – there is no subscription and no fee to browse or order. Suppliers pay a commission on marketplace orders, and no commission at all on orders from customers they bring to Servus themselves. The fees page sets out the rates in full.

Buyers pay by card at checkout, or on invoice once an account is set up for it. Suppliers are paid out on the orders they fulfill.

Servus delivers in the markets its suppliers serve, and the list grows as suppliers join. Enter your delivery address when you sign up and we will tell you whether we reach you.

Yes. One account can carry several people – invite your co-workers and they can place orders against the same account, with the same saved list and delivery details.